Glow Wild terms and conditions

  1. 1. Tickets are not refundable within 7 days of your scheduled attendance.
  2. 2. Tickets can be swapped or upgraded up to 7 days before the event, dependent on availability.
  3. 3. Tickets cannot be exchanged, transferred, or resold for commercial gain.
  4. 4. Please note that the exchange tool can only be used if you are booking the same number of tickets at the same or greater price. Groups over 20 cannot use the exchange/refund tool.
  5. 5. To receive a refund you must submit the correct information no later than 7 days before the original event date.
  6. 6. For the safety of visitors to the event, the Organisers reserve the right to refuse admission to the event, and may, on occasions conduct security searches.
  7. 7. Please check all your tickets on purchase, as mistakes cannot always be rectified.
  8. 8. The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the event due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.
  9. 9. The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the event as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.
  10. 10. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the event.
  11. 11. Visitors may be filmed or recorded for broadcast or security purposes during the event.
  12. 12. If you have any queries regarding your Advance Ticket order, please visit the customer service area and enter your booking reference number